I. PURPOSES OF COLLECTING DATA
The [INSERT DOMAIN NAME] website [INSERT TÊN MIỀN] suses the User’s information provided for the following purposes:
To provide services to the User.
To send notifications about information exchange activities between the User and the wedsite[INSERT TÊN MIỀN].
To prevent activities that may harm the User’s account or impersonate the User.
To communicate and resolve issues with the User in special cases.
The User’s Personal Information will not be used for any purposes other than verification and related contact regarding activities on the [INSERT DOMAIN NAME] website. [INSERT TÊN MIỀN].
In the event of a legal requirement, FPT is responsible for cooperating in providing the User’s Personal Information when requested by legal authorities, including the Prosecutor’s Office, courts, and law enforcement agencies related to the investigation of any customer’s legal violations. Furthermore, no one has the right to encroach upon the User’s Personal Information.
II. II. SCOPE OF DATA COLLECTING
- 1. The primary data collection on the [INSERT DOMAIN NAME] website [INSERT TÊN MIỀN] includes: email, phone number, username, login password, and user address. These are the mandatory pieces of information that FPT requires User to provide when registering to use the service and for FPT to contact and confirm User registrations on the website to ensure User’s rights.
- 2. User will be responsible for the security and maintenance of all activities using the registered username, password, and email. Furthermore, User is responsible for promptly notifying FPT of any unauthorized, abusive, security-violating actions and retaining the usernames and passwords of third parties for appropriate resolution.
- 3. When collecting information, User will be informed as follows:
In cases where User agrees to provide information: User can create a personal account to participate in using the website’s utilities within the scope of the agreed-upon terms during account creation
In cases where User does not agree: No rights or obligations arise regarding the website. - 4. Personal Identification Information:
During the use of HI GIO CLOUD powered by FPT & IIJ, we may request Users to provide some personal identification information for communication or user identification (“”Personal Information””). Personal Information may include, but is not limited to, the User’s name, country of residence, email address, and website address. - 5. Non-Personal Identification Information:
When Users use HI GIO CLOUD powered by FPT & IIJ (whether on a computer, phone, TV, internet-connected device, on the Website, or on the website of one of our partners or other third parties), we collect information related to Users’ use of websites and information that our browser sends whenever Users access a website or online service, including, but not limited to, the User’s computer’s Internet Protocol (IP) address, browser type, the web page visited before coming to our site, and any search information Users enter.
When Users use a widget or any other tool offered by FPT, whether on the computer, laptop, telephone, Internet TV, on the Site or on a third party website, including a website owned or operated by Users, FPT may record data related to that activity, the deployment of the widget or tool and any other account related data.
Like many websites, we use “”cookies”” to collect information. Each cookie is a small data file that we transfer to the hard drive of a user’s computer for record-keeping purposes. Users may, by selecting their browser, prevent the acceptance of cookies or receive a prompt before accepting a cookie from the website they visit. However, if Users do not accept cookies, they may not be able to use all parts of the Website or all features of HI GIO CLOUD powered by FPT & IIJ.
We may provide links in a format that allows us to track whether these links have been followed.
III. SCOPE OF INFORMATION USE
We have the right to disclose any information obtained by us, including but not limited to Personal Identifiable Information and Non-Personal Identifiable Information, (i) as required by law or by government authorities; or (ii) in emergency situations; or (iii) to successor entities in connection with mergers, acquisitions, bankruptcies, or substantial asset sales.
User information may be processed or transferred outside of Vietnam, where data protection laws may not be as protective as data protection laws in Vietnam.
IV. DATA RETENTION PERIOD
The User’s personal data will be stored until a request for cancellation is made, or until the User logs in and initiates the cancellation. In all cases, the User’s personal information will be securely stored on the [INSERT DOMAIN NAME] website’s servers. [INSERT TÊN MIỀN]
ADDRESS OF THE UNIT COLLECTING AND MANAGING PERSONAL INFORMATION
“FPT International Telecommunications Company Limited
Headquarters: 1st Floor, FPT Tan Thuan Building, Lots L.29B-31B-33B, Tan Thuan Street, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam.
Phone: (08) 7300-2222
Fax: (08) 7300-2233
VI. MEANS AND TOOLS FOR USER TO ACCESS AND EDIT THEIR PERSONAL DATA
- 1. User has the right to independently check, update, modify, or delete their Personal Information by logging into their account and editing their Personal Information or requesting FPT to do so.
- 2. User have the right to file complaints about the disclosure of personal information to third parties with the [INSERT DOMAIN NAME] website’s Administration Board. [INSERT TÊN MIỀN] Upon receiving these feedback, FPT will verify the information, take responsibility for providing reasons, and guide User on how to restore and secure their information.
Email: fti.support@fpt.com
Hotline: 1900 6973
VII. COMMITMENTS
- 1. User’s personal information on the [INSERT DOMAIN NAME] website [INSERT TÊN MIỀN] is strictly committed to confidentiality according to the Personal Data Protection Policy of [INSERT DOMAIN NAME]. [INSERT TÊN MIỀN] The collection and use of information for each User will only be carried out with their consent, except in cases where the law provides otherwise.
- 2. Do not use, transfer, provide, or disclose any User’s personal information to any third party without the explicit consent of the member.
- 3. In the event of a hacker attack on the information storage server resulting in the loss of members’ personal data, FPT will be responsible for promptly notifying the relevant authorities for investigation and taking appropriate action, as well as informing the Users affected.
- 4. Ensuring the absolute security of all User’s online transaction information, including accounting invoices and digitized documents, takes place in the secure Level 1 data center of [INSERT DOMAIN NAME]. [INSERT TÊN MIỀN]
- 5. The [INSERT DOMAIN NAME] administration [INSERT TÊN MIỀN] requires individuals registering as Users to provide complete relevant Personal Information, including full name, contact address, email, identification number, phone number, etc., and take legal responsibility for the accuracy of this information. The [INSERT DOMAIN NAME] administration [INSERT TÊN MIỀN] will not be responsible for nor address any complaints related to the User’s rights if it is found that all the Personal Information provided by the User during the initial registration is inaccurate.
- 6. We are committed to protecting User information. We use security measures designed to protect User information from unauthorized access and disclosure. However, we cannot guarantee that User’s personal information or private communications will always remain private and secure.
